{"question":"How likely are you to recommend our website to a friend or colleague?","comment_promoter":"Wow, that's great to hear about! Our team would love to know what's the main reason for your high score:","comment_passive":"That's not bad at all! What is it that we could improve?","comment_detractor":"We're sorry to hear that. Would you mind telling us what we can improve?","thank_you":"Thank you"}